LiveChat is the easiest way to get support. Just click the gold bar below.
If that is unavailable, please try these two other options:
Phone:
Users who would like access to the tech support desk by phone, please call 1-800-975-3452 ext 8 in the US and Canada, and 0203 314 7710 in the UK. Longer wait times may apply.
Please remember to keep your tutoring session 'live' while you contact us, by chat or phone, as it enables us to troubleshoot more effectively.
