Please remember to keep your tutoring session 'live' while you contact us, by chat or phone, as it enables us to troubleshoot more effectively.

Get help fast with two easy-to-use chat options:

SMART PHONE CHAT: tutormate.org/chat

(Note: If using Mobile Chat, mobile device used must have access outside of firewalls.)

FAST CHAT: https://www.gotoassist.com/sb/tutormate

(Note: From your desktop/laptop computer)

Users who would like access to the tech support desk by phone,
please call 1-800-975-3452 ext 8 in the US and Canada, and
0203 314 7710 in the UK. Longer wait times may apply.

Access to our chat support may be blocked by your organization. Two other Chat options might be:


a) Use your mobile smart phone's browser and go here: http//tutormate.org/chat

b) Try our GoToAssist FastChat system from your desktop, by going here: http://www.gotoassist.com/sb/tutormate

If neither of these options work, then you may wish to call our Help Desk at 1-800-975-3452 ext 8 in the US and Canada, and 0203 314 7710 in the UK. Longer wait times may apply."
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