Please remember to keep your tutoring session 'live' while you contact us, by chat or phone, as it enables us to troubleshoot more effectively.
Get help fast with two easy-to-use chat options:
SMART PHONE CHAT: tutormate.org/chat
(Note: If using Mobile Chat, mobile device used must have access outside of firewalls.)
FAST CHAT: https://www.gotoassist.com/sb/tutormate
(Note: From your desktop/laptop computer)
Users who would like access to the tech support desk by phone,please call 1-800-975-3452 ext 8 in the US and Canada, and 0203 314 7710 in the UK. Longer wait times may apply.
Access to our chat support may be blocked by your organization. Two other Chat options might be:
Click to see your school's calendar to learn about days off and events that might impact your regularly scheduled tutoring session.